Account Director
We're looking for an Account Director or Senior Account Director to join our Corporate Brand team.
Full-time · Remote
Account Director, Corporate Brand
We're looking for an Account Director or Senior Account Director to join our Corporate Brand team.
Flytedesk powers media and advertising on college campuses. We build the technology that college media organizations and universities use to manage their operations. We build the technology that small businesses use to reach students. We work with brands, campaigns, and causes as their college partner in understanding, reaching, and driving outcomes with students.
We have a presence at almost every college in the country and the ability to reach 20 million students through campus billboards, student influencers, campus email newsletters, college newspapers, digital ads, SMS, and more.
We started flytedesk as the tool we needed at our college newspapers and have grown to become the single largest funding source for student journalism. Brick by brick, we’re creating a sustainable business model for college media by providing a coveted service to advertisers. We’re mission-driven, profitable, and unrelenting in pushing our business and customers forward.
We’re a technology company with a service orientation. We act as a college partner to our clients, combining the unique reach of our platform, strategy, custom insights and measurement, creative services, and full-spectrum account management. We support college marketing initiatives for 13 Fortune 500 brands, companies looking to win the college audience, and most of the major candidates and causes in left-of-center politics.
Account Directors quarterback the College Partner experience and serve as the lead strategist for clients. This position will take on that role for our brand / corporate clients. You’ll need the skills and experience to both ensure a smooth operational experience and bring critical thinking to set, message, meet, and exceed client goals. You should have experience in and a point-of-view on sophisticated marketing and understand how marketing works in concert with other functions to solve business problems. If you have built marketing programs rather than executed against existing initiatives, you’ll probably be a good fit. You should have experience with the real-world pressures senior marketing leaders are under to show the virtues of their work. If you’ve had to take accountability for outcomes and support them with data-informed storytelling, you’ll probably be a good fit. You should have experience with high-standards of client service. Our golden rule of account management is to care about client goals more than they do… and to us that means speedy communications, creative problem solving, and knowing when (and how) to say no. If the idea of clients being friends even when you have nothing to gain and relationships being a self-perpetuating positive energy transfer don’t sound totally insane to you, you’ll probably be a good fit.
Flytedesk is a rare group of high-intelligence, low ego people that have come from radically different backgrounds to unite in common cause. We like the idea of “strong opinions, loosely held” and are both focused and goofy in a way that’s not cliché. You should relish the opportunity to help teammates improve without recognition. You should take your work seriously but understand that real success is team success. You should be open, curious, and kind. You should enjoy building more than politicking, if that’s bitten you on the behind in the past, you’ll probably be a good fit.
Serve as the lead strategist and key point of contact for flytedesk’s brand clients
Be a trusted expert on the college demographic and campus media
Have a strong understanding of client goals (explicit and implicit, corporate and personal) and how flytedesk can help achieve them
Provide key insights on campaign performance and constantly seek ways to improve
Own & oversee all the relevant pieces of account management in motion simultaneously
Including coordinating work with internal teams (creative requests, campaign fulfillment operations, inventory development, brand study & research), achieving client objectives, monitoring pacing and performance, developing and delivering meaningful reports, providing persistent and proactive communication to clients, building trust and demonstrating value
Give clear creative direction and facilitate an open feedback loop
Ensure clients receive high-quality, mistake-free deliverables and all deadlines are met
Be a collaborative member of the sales team, building collateral for potential clients and creating future opportunities among existing clients
5+ years of experience in account management as the client facing lead, preferably with campaign exposure in both digital and physical media
Confident in taking accountability for the health and long-term relationship of key strategic clients with a proven track record of delivering results
Strong understanding of media planning, buying, and optimization across various channels
Interested in interpreting market research with sharp analytical skills and an eagerness to take the data we collect on behalf of our buyers, extract a compelling narrative and turn it into effective strategy
Creative problem-solving skills, with the ability to — in conjunction with other team members — identify campaign optimization opportunities and make data-driven decisions.
Exceptional organizational skills, with an ability to manage competing priorities under tight timelines
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams
Outstanding writing skills with a strong ability to persuade
Impeccable attention to detail
Ability to work in an ambiguous, fast-paced, remote environment
In addition to stellar campaign fulfillment, value is offered to our partners through a number of client services including media planning, in-house creative services, custom research & brand studies, and strategic consultation.
You will work closely with flytedesk’s CEO Alex Kronman, our Head of GTM Nate Guggia, as well as the client services support team to deliver white-glove service to our buyers. You will report to Michelle Hendrickson, our VP of Operations, Brand | Health, Wellness & Advocacy.
Total compensation package is a combination of salary, equity, and bonus, commensurate with experience. Expect a total package between $125k and $250k.
This is a full-time position and the need is immediate.
The flytedesk office is remote. We expect employees to work in a continental U.S. time zone.
Flytedesk is an Equal Opportunity Employer. We’re committed to a workplace where everyone can be successful and feel deeply included. We also see our responsibility in this area to extend well beyond our virtual walls, and we proudly work towards these ideals in the media ecosystem we serve and in the lives of the people we support.
Benefits include:
Health, vision, and dental insurance
Untracked PTO and holiday paid time off
401(k)
Macbook
In-person retreats
Do you want to join our team? Then we'd love to hear about you!